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The main purpose of privatization of water services in Jakarta, as stated in the title of the cooperation agreement with the private operators, was to improve water services. Private operators were given the exclusive right to deliver water services based on the expectations that they had the expertise, funds, and other resources to significantly improve water services. However, after more than 15 years of privatization, Jakarta’s water services are still far from satisfactory.
The four leaflets can be accessed here: